Senior IT Support Engineer - Sidcup, United Kingdom - YourRecruit Group
Description
How does working for an established multi-academy trust sound? Their primary aim is to support various Primary & Seconary Academies and are committed to providing outstanding teaching and learning to enable all pupils to meet the challenges of thetwenty-first century.
A great opportunity for someone looking for a career, not just a job
On top of the salary, you will also be entitled to fantastic benefits including, 25 days annual leave plus Bank Holidays, Holiday Increase Yearly, Pension, Discounted Vouchers, plus lots more
Sound interesting? Read on
Currently looking for a Senior IT Support Engineer to provide a Tier 2 IT support to resolve higher level issues across regional academies and support the IT manager in distribution of IT support across the region.
IT Support Engineer Responsibilities:
- Monitor and maintain computer systems and networks
- Talk staff through a series of actions, either facetoface or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to callouts
Essential Skills:
- 2nd Line support experience
- Working experience with Servers
- Managing Antivirus, Backups and SCCM or WDS
- Strong Active Directory experience
- Adding/Removing Users and Password resets and Group Policy Management
- Wi-Fi/Aruba experience and understanding
- Switches and Infrastructure
- DHCP/DNS and VLANS
Desirable:
- Managing projects using the essentials technologies
- Managing VLAN Ports
- Education experience
mandatory that you hold a full UK driving license for this post.
Working hours: 8am - 4pm
Interested?
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