Customer Service Representative - Southampton, United Kingdom - ALPHAATOMIC LTD

ALPHAATOMIC LTD
ALPHAATOMIC LTD
Verified Company
Southampton, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Provide exceptional customer service to clients in person
  • Assist customers with inquiries, concerns, and requests in a professional and timely manner
  • Up sell products or services to customers when appropriate
  • Analyse customer needs and provide appropriate solutions or recommendations
  • Communicate effectively with customers to ensure their satisfaction
  • Handle customer complaints or issues with empathy and problemsolving skills
  • Maintain a high level of phone etiquette and professionalism at all times

Skills:


  • Excellent communication and interpersonal
  • Strong analytical and problemsolving skills
  • Ability to work well in a teamoriented environment
  • Exceptional interpersonal skills and the ability to build rapport with customers
  • Ability to handle highstress situations with patience and professionalism

Salary:
From £24,899.05 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Southampton (preferred)

Work Location:
In person

Application deadline: 06/03/2024
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