Claims Assistant - Huddersfield, United Kingdom - Ceres Recruitment

Ceres Recruitment

Verified Company

Huddersfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an ideal opportunity for a recent graduate who has a keen interest in working in the legal sector and is looking to start their career in the legal industry.

Working for a growing law firm in Huddersfield, you will be the first point of contact for prospective customers as they look to begin their personal injury claim.

My client are offering excellent opportunities for career progression in to a Fee Earning role.

Duties will include:

Receive inbound claim enquiries via telephone
Handle inbound and outbound customer calls
Accurately obtain and update the case management system with all relevant customer and claim detail
Assess the potential success of the claim
Effectively identify the most appropriate protocol to begin the claim
To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction
Proactively communicating with our customer's to assist them in beginning their claim
Assist the Fee Earner's with tasks as required