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Customer Service Representative - Belfast, United Kingdom - Raven ADS LTD
Description
About us
Raven ADS LTD is a small business in Belfast, BT4 2GU. We are professional, agile and innovative.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints and concerns in a timely and professional manner.
- Maintain customer records and contact information.
- Follow up with customers to ensure satisfaction.
- Monitor customer feedback and provide suggestions for improvement.
- Provide excellent customer service at all times.
Job Types:
Full-time, Part-time, Permanent
Part-time hours: 20 per week
Salary:
£25,954.00-£27,481.00 per year
Benefits:
- Cycle to work scheme
- Flexitime
- Free parking
- Onsite parking
- Sick pay
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
- Monday to Friday
- No weekends
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (required)
- Negotiation: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Belfast, BT4 2GU (preferred)
Ability to Relocate:
- Belfast, BT4 2GU: Relocate before starting work (preferred)
Work Location:
In person
