Enter Job Title - Abingdon, United Kingdom - Gigaclear

Gigaclear
Gigaclear
Verified Company
Abingdon, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Who are you:

You will ideally have previous office experience and be a logical problem solver looking for a fast-paced role. This is working for a lovely team and career progression is available.


What will you do:


When customers sign up to our service you will make sure that they are correctly invoiced via their subscription (training is provided).

You will assist with direct debits and manually processing customer payments. You will work closely with other departments to ensure resolution of any billing related customer queries.


There will also be the requirement to raise relevant amendments on the billing system and process customer cancellations in a timely manner which will include ad-hoc invoicing alongside issuing customer refunds.


Where will you do it:
The role is based in our Head Office in Abingdon.

This will be in the office full time for training (minimum 2-4 weeks) and will start moving to a hybrid role of a minimum of two days in the office.

The working hours are Monday - Friday 9 -5:30pm.


And in return:
Up to £25,000 per annum, 25 days holiday, excellent pension, and healthcare.


Next steps:
send us your CV and our recruiter Andy Willetts will be in touch.


Who are we:

In short - we bring digital happiness and brilliant broadband to our customers.

Gigaclear is a leading alternative operator of rural full fibre broadband networks in the UK.

Offering customers, a truly world class product, We are on a mission to unlock the potential of poorly served rural communities by delivering fast and reliable broadband to people's doorsteps.

They can take advantage of all the social, educational, and economic benefits the large towns and cities get.


Staff rewards, benefits and opportunities
We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills.

We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.


  • Generous employer pension; up to 8% matched contribution
  • Income protection & life assurance
  • 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days
  • Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
  • Unlimited access to online training and development content via our Learning Management System
  • Long service benefits and monthly employee recognition
  • Enhanced maternity and paternity provisions
  • Flexible working environment
  • Health & Wellbeing initiatives and company funded social events


We also have monthly company meetings with star of the month awards which recognise and reward employees that have gone above and beyond, our very own football team Gigaclear FC, plus two company socials a year, and more.


Our values
Our approach is to work guided by our mission, vision and values.

**Find a way, Be committed, Do the right thing, Keep it simple.
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