Customer Service Advisor - Gloucester Business Park, United Kingdom - i2i Recruitment Consultancy
Description
Customer Service Advisor
£20,000 up to £21,700 with their fantastic progression scheme
Full time, permanent
Various opportunities available - become a part of this energetic team.
Typical Day in the life as a Customer Service Advisor
- Dealing with inbound customer calls, understanding the customer's needs, and providing solutions to that are best suited to their requirements.
- You will ensure the smooth running of the business, answering calls in a timely and professional manner.
- Offer exceptional customer service throughout everything you do.
- Process correspondence and ensure all workflow activity is completed effectively.
What are we looking for?
- Experience in customer service required (from any industry i.e. retail, sales)
- Engaging personal communication style
- An ability to quickly build strong rapport with customers over the phone
- Work effectively in an organised manner both independently and as part of a team
- Ability to listen to the requirements of clients and identify and match their needs
- Have a positive, enthusiastic and proactive approach
Some of the perks of being a Customer Service Advisor
Offering an excellent benefits package that includes:
- 26 days holiday plus bank holidays
- Hybrid working available, with requirement to work in the office 1 day a week
- Full training provided
- Opportunities for progression and growth within the company
- Pension and further comprehensive benefits
If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.
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