Infrastructure Support Engineer - Manchester, United Kingdom - Informed Recruitment LTD

Informed Recruitment LTD

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you an experienced Infrastructure Support Engineer? Do you have particular specialisms around O365, virtualisation and storage? Let Informed Recruitment help you to achieve your potential with an exciting hybrid working opportunity for a Platform/InfrastructureEngineer to deliver second and third-line support of incidents related to virtualisation, storage, and backup infrastructure within a data centre hosting environment.

As a specialist provider of resource to the Property & Associated Technology markets, weare delighted to be partnering with a respected & market leading social enterprise in the midst of a transformation programme.

Day-to-day activities will include the support and maintenance of a continuously available IT infrastructure environment; deliver 2nd/3rd line incident support within the data centre hosting environment covering virtualisation, storage, and infrastructure backupthat ensures a rapid return to services for users; build, configure, and run live data centre services and technology, whilst providing support to projects in test and disaster recovery systems; the delivery effective triage of problems, root case analysis,and issue resolution; change management processes to protect the live estate; develop and maintain standards and solutions for deploying new network solutions; monitor and optimise infrastructure solutions and architecture for maximum availability and up-time;and support reporting against KPI and SLA targets.

Must Have

Previous commercial experience in a 2nd or 3rd line Platform or Infrastructure Support capacity.
Good Incident, Problem, and Event Management
VMware virtualisation experience
NetApp SAN administration
Microsoft 365 administration experience to include Azure AD.
Experience in an ITIL environment/ITIL certification

Nice to Have