Temporary Customer Service Advisor - Nottingham, United Kingdom - Elizabeth Michael Associates
Description
| TEMPORARY CUSTOMER SERVICE / ADMINISTRATOR |
|
WORKING HOURS:
9:00AM - 5:00PM / EVERYOTHER SATURDAY THROUGHOUT DECEMBER|
| NG15 NOTTINGHAM |
| £10.90 PER HOUR |
| WORKING THROUGHOUT NOVEMBER AND DECEMBER - MAY CONTINUE INTO THE NEW YEAR |
- Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner
- Input orders ensuring all information is accurate
- Make outbound calls as per the relevant call schedule
- Offer alternatives when products are out of stock or products are discontinued
- Stay up to date with and actively promote products/special offers current promotions
- Drive efficiency and encourage customers to use our website and support them through the journey
- Work as a team to deliver world class customer service ensuring flexibility to meet our customer needs.
Person Specification
- Customer service experience by phone
- Be able to work on own initiative to deliver business objectives
- Proficient in Microsoft office suite essential
- Previous admin experience
Job Type:
Temporary contract
Salary:
£10.90 per hour
Flexible Language Requirement:
- English not required
Work Location:
In person
Reference ID:
AZ7181
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