Process Improvement Practitioner - London, United Kingdom - Gallagher

Gallagher

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Pen are one of the UK's leading MGA's with a bold vision to become a £1bn GWP underwriting and distribution business.

Essential Duties and Responsibilities

Embed a lean governance structure across the business and lead Lean Business Process Reviews
Support the definition and implementation of a Target Operating Model
Support new opportunities in Business Solutions customer journey and process redesign for new tech
Provide project and analysis support to Business Operations aligned to business strategy
Document processes for future M&A and Strategic Hire activity
Prioritise and manage multiple competing projects, deadlines, and customer relationships
Project support in the design and improvement of new processes across entire business
The liaison point with our offshore team, supporting continuous improvement initiatives
Ensure active communication between the onshore and offshore teams
Work with the business teams to identify, scope and prioritise opportunities in offshoring and technology to drive operational efficiencies

Your Skills, Qualifications and Experience:

Lean / Six Sigma or similar qualifications
Project Management PMP, Prince 2 or MSP certification desired
Ability to utilise data collection/analysis tools & methodologies
Ability to conduct process mapping, root cause analysis
Knowledge of quality & process improvement methodologies
Effective communication skills with stakeholders throughout the business
Experience of managing multiple initiatives concurrently
Solid analytical, statistical, and problemsolving skills
Experience in project management
Insurance / Financial Services experience preferable

What we offer you:

Hybrid working
Competitive salary
27 days holiday + UK bank holidays
Company pension scheme (7% Employer contribution)
Income protection
Life Assurance x4 basic salary
Bupa Healthcare

We want Gallagher to be
the organisation that
all our people are proud to be a part of and where everyone can call themselves one of
our team.

Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group.

By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business.

If this sounds like somewhere you'd like to join, we'd love to hear from you

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation.

Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.