Admin Assistant Community Heart Failure Team - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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We have an exciting opportunity to recruit a highly motivated admin to join our Community Heart Failure service at Liverpool University Hospital
NHS Foundation Trust.

delivering heart failure care in line with local and national guidelines, working across acute, community and virtual ward settings.

The service will operate 7 days per week and will provide a rapid assessment hospital admission avoidance for patients with heart failure
providing timely optimisation of evidence based treatment and therapies.

This is an exciting post, within a well-established team of specialist nurses. We are looking for highly skilled and experienced administrators with
specialist knowledge and skills who contribute to a culture of continuous quality improvement.

The role requires flexibility, administrative skills working within an evolving proactive, dynamic and committed multidisciplinary community Heart failure Team.

Excellent communication and interpersonal skills a are essential.

Applicants should possess proficient IT literacy skills and be willing to undertake additional training

  • To provide administrative support for the Heart failure Service
  • The routine typing of reports, letters, minutes, memos & general documents.
  • Undertake general office duties including photocopying, filing and distribution of documents. Implement secretarial and administrative
procedures for own area of work.

  • Accept treatment referrals and allocate and amend patient appointments and Clinic schedules as requested.
  • Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies.
  • Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts.
  • Deal with nonclinical telephone enquires/queries from patients, GP's and colleagues in relation to the service.
  • Liaise with, and deal with non clinical queries from other multidisciplinary agencies.
  • Inform relevant organisations, departments and patients of any impending changes to the service or clinics.


Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.


The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.


It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.


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  • To provide administrative support for the Heart failure Service
  • The routine typing of reports, letters, minutes, memos & general documents.
  • Undertake general office duties including photocopying, filing and distribution of documents. Implement secretarial and administrative
procedures for own area of work.

  • Accept treatment referrals and allocate and amend patient appointments and Clinic schedules as requested.
  • Ensure appropriate stock control measures are in place for the ordering and receiving of stationary and clinical supplies.
  • Act as a first point of contact for the service in relation to enquiries from patients, staff and external contacts.
  • Deal with nonclinical telephone enquires/queries from patients, GP's and colleagues in relation to the service.
  • Liaise with, and deal with non clinical queries from other multidisciplinary agencies.
  • Inform relevant organisations, departments and patients of any impending changes to the service or clinics.

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