Lvi Legal Admin Assistant - Liverpool, United Kingdom - Carpenters
Description
Salary:
£20,120.00
Hours of Work:37 Hours per Week
Monday - Thursday 9am-5:30pm
Friday 9am-5:00pm
Job Purpose:
To work within the firms Technical/LVI department providing an Administrative support function to the Managers and fee earners with the Department.
The LVI team deal with all aspects of litigated and non-litigated personal injury claims involving allegation of fraud and/or low velocity impact.
Key Responsibilities:
- Setting up Accident Claims on the company system relating to Personal Injury claims as directed from the Team Manager
- Transferring cases to allocated fee earners within the LVI teams and/or across the business
- Generating standard system driven letters
- Keeping details of new claims referrals for MI purposes
- Chasing for medical information, GP in relation to case files and updating records with the appropriate action
- Reviewing clients GP notes and preparing a summary /chronology
- Composing letters to clients/customers
- Maintain proactive communication with clients and external agencies relating to claims
- Maintaining adequate stock in all areas of office supplies including stationary and distributing when necessary
- Providing cover to other areas of the business when necessary
- Observing and maintaining firm confidentiality in relation to all communications and correspondence
- Any other adhoc duties as and when required by the business
- Taking responsibility for personal development and growth
Experience & Knowledge:
- Good telephone manner
- Good literacy and numeracy skills
- Working knowledge of outlook, MS Word and Excel
- Strong organisational and administrative skills
- Strong communication skills both verbal and written
- Customer focussed
- Ability to cope under pressure
- Ability to work to deadlines
- An ability to work using own initiative within boundaries, as well as in a team, to achieve maximum results
- Good attention to detail and an ability to work effectively with people across a wide range of levels and responsibilities.
- Good organisation and time management skills
- Some previous legal experience would be preferable
Benefits:
- Minimum 25 days' holiday plus bank holidays
- Hybrid working model
- 2 x Volunteering days to support charitable initiatives
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
Job Types:
Full-time, Permanent
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location:
In person
Reference ID: 06/23/05
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