Customer Service Administrator - Peterborough, United Kingdom - MWH Treatment

MWH Treatment

Verified Company

Peterborough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What will you be doing as our new Customer Service Coordinator?
You'll gain an understanding of how to provide first class customer service in the water industry.

By working closely with the Customer team and our internal and external stakeholders, you'll be given the exposure to the tools, systems and techniques to develop into a Customer Service Co-ordinator.

Key responsibilities:

Create and maintain databases to record customer information and dialogue ensuring data is always kept uptodate and accurate
Engage with members of the public at customer dropin sessions and community events
Undertake accompanied site visits and engage positively with our teams and members of the public where required
Undertake research to contribute to case studies to be included on our website and other forms of social media
Take on general customer service and administration duties as required to meet the needs of the team and the company as a whole

What MWH offer
At MWH Treatment we believe that people matter.

We know that to build successful, creative teams we need a diverse workforce that can deliver new innovative ways of thinking.

We provide an environment where you will have the freedom to develop and grow to your full potential.

Packages include