Payment Fraud Professional - Darlington, United Kingdom - BT

Verified Company

Darlington, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Payment Fraud Professional

Job Req ID:11642
Posting Date:24-Feb-2023
Function:Corporate Functions
Location:Darlington (R823), Darlington, United Kingdom
Salary:Attractive salary and benefits package
Payment Fraud Professional - Darlington, Derry (Hybrid) - Attractive salary and benefits package

Do you have programming experience?

Do you have great attention to detail and the capacity to spot issues and find solutions?

If so, BT are looking for Payment Fraud Professional where we'll empower you, to empower our business units.

The role will seek to prevent payment fraud in conjunction with the Payment Fraud Analytics Manager and working alongside the wider Fraud, Credit Referral and Risk teams. This will be achieved by diving into the data, preparing and conducting analysis using SAS as well as building models/rules. One of the most important aspects of this role, is the ability to analyse data and turn it into something useful to reduce fraud and minimise bad debt.
Additionally, the role holder will also work on new projects/initiatives involving payments, creating requirements and overseeing to delivery, as well as conducting fraud risk assessments.
You will be required to collaborate with BT stakeholders, both technical and nontechnical, to give insights and support the larger business with paymentrelated issues.
What's in it for you? What are the benefits?
At BT, we entertain, educate and empower millions of people every single day. We're a brand built on connecting people whether that's friends, family, businesses or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but more than that you'll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity.

Benefits of working for BT include:

Tailored training and development opportunities to continue to build your career
10% on target bonus
25 days' annual leave (not including bank holidays)
Pension scheme you contribute 5%, BT contributes 10%
Discounted BT broadband and BT Sport, BT TV and Mobile
Share option schemes
Season ticket loan and cycle to work schemes and many more flexible benefits to fit around you

What will the role involve as our Payment Fraud Professional?

You'll be a member of a team that provides datadriven solutions and insights to enhance the effectiveness, speed, and calibre of decisionmaking.
Design, refine, and optimise fraud strategies, including fraud rules and models.
Provide insightful analytics on transactional and behavioural trends to identify fraudulent activity.
Develop and maintain reporting dashboards/KPIs, presenting an accurate picture of the current payment fraud landscape.

What are we looking for in our Payment Fraud Professional? You may have a variety of the below;

Ability to analyse large quantities of data and turn into actionable insights.
Advanced communication skills with colleagues, stakeholders and customers.
Being able to understand technical processes/landscape and communicate this to a nontechnical audience.
Relationship management with senior leaders across multiple business units up to Director level.

Who are the Group Business Services (GBS) division?

Group Business Services (GBS) is part of BT Group that delivers diverse range of business services across the whole of BT. Our vision is to create an organisation that is fully aligned and integrated with the customer facing units.
With a 10,000 people strong workforce, we help drive business growth, enhance profitability, optimise the cost base and provide competitive differentiation. We continue to serve BT's customers both external and internal as efficiently and effectively as possible. Our customers are at the heart of everything we do.
In Group Customer Billing & Assurance (GCB&A) our goal is to make it easy for our customers to pay on time, so we can bring in the cash for BT to invest in growth. We're a global team
BT and third party providing billing shared services to all our lines of business. We understand how our customer facing units' finances work and help them find the right balance between revenue and credit.

Location:

Darlington or Derry based with flexible smart working

How to Apply

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT
BT is an equal opportunities employer. We're working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be so, if you're selected for an interview, please let us know if there's any adjustments we can make that would be helpful for you.
Who is the BT Group

We're the leading communications provider with customers in 180 countries. Across the world we enable customer