Customer Service Advisor - Altrincham, United Kingdom - Monkhouse Schoolwear

Monkhouse Schoolwear

Verified Company

Altrincham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At Monkhouse 'service is everything' and your job will be to service our customers to a high standard. We are currently a team of 14 and we are growing rapidly. During our peak season our team expands to 40 to ensure we provide the best service to our customers.

What's the job

What skills do I need

Experience of using Microsoft Outlook and Excel.
Excellent attention to detail.
Well organised with excellent time management skills.
Ability to deal with inbound & outbound telephone calls.
Ability to prioritise workload.
Professional and enthusiastic manner.
Able to work calmly under pressure.

What personal attributes do I need

Excellent verbal and written communication skills
A 'can do' attitude
Always striving to improve and up skill
A team player
Ability to adapt and take on other responsibilities when necessary
An eye for detail when inputting data

What are my hours
We work at 40 hour per week from 08.30am to 5.00pm Monday to Friday.

Weekend availability is only required during our peak season (July to September) and is dependent on the volume of work.

We do offer set days to work remotely outside of our peak season, October to April.

When can I start
Immediately

Other things you might like to know
Our offices are based just a few minutes from Altrincham town centre. We have some great places to go and enjoy lunch from, all within walking distance.

We have free parking

Unusually for a retail business, our quietest time is during Christmas so, the business shuts down throughout Christmas.