Business Applications Support Specialist - Manchester, United Kingdom - Great Places Housing Group

Great Places Housing Group
Great Places Housing Group
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job Advert


Business Applications Specialist
What you'll be doing

  • Provide support for associated interfaces, mobile working software and public web portals/apps.
  • Conduct lessons learned and benefit realisation assessments at the end of new initiatives/implementations.
  • Contributing to the companies knowledge base through the creation of technical guides, Howto Guides and FAQs.
What you'll need

  • Extensive knowledge of a housing management system and processes
  • Application support experience
  • Use of full range of Microsoft Office
  • Basic knowledge of SQL
  • Experience of development using automation tools (taskcentre, power automate)
  • Experience of a wide range of tech solutions and techniques.
  • Ability to complete tasks in an accurate and timely manner when working under pressure
  • Attention to detail
  • Effective liaison with colleagues/other stakeholders to give information/find information/resolve problems and design solutions
  • Experience of working in a structured change management environment
  • Organisation skills and ability to manage work load effectively
  • Ability to manage, challenge and influence stakeholders at all levels
  • Willingness to learn new skills and emerging technologies
What we need from you

  • A passion for customer service
  • Flexible approach to working occasional out of hours working will be required
  • Ability to work on your own and equally as part of the team
What we give you in return for your hard work and commitment
-
Pension
| DC scheme (up to 10% contribution from both colleagues and Great Places)
-
WPA
| Healthcare
auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members
-
Annual leave |**Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
- ** Flexi time
| Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year
-
Greater Working | We offer Hybrid and flexible working to fit the schedule of you and the requirements of the business, so you can work to your greatest ability
-
Professional fees | The business pays the cost of one professional membership fee for each colleague
- ** The Market Place
|**high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
-
Health and wellbeing initiatives | Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
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