Housing Support Officer - Bristol, United Kingdom - Alliance Homes Group

Alliance Homes Group

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Fixed Term: 24 months

37 hours per week
We have a fantastic opportunity for you to join our Community Services team to make this new role their own

You will support customers in debt or who are struggling to pay their adult social care bills and help them manage their finances and budget more effectively.

You will work closely with North Somerset Council & Liberata to develop this service.

This support can include showing them how to maximise their income, creating budget plans to understand their spending and payment responsibilities.

You will also provide wider advice and guidance on housing, health, social care and connecting them to other community services.

A key outcome would be the reduced overall social adult care debt within our area.

You will have experience working in housing or an advice & guidance, social care environment and have an understanding of welfare benefits, grants, money/debt advice.

You will have strong negotiation skills and be able to work sensitively with our customers, many of whom will have life limiting conditions, disabilities and significant care & support needs

Due to the nature of this role, you will need to be able to drive with access to your own vehicle.

At Alliance we want to create places to live that our customers are proud to call home.

Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.

Our values are what makes us tick.

Our colleagues bring their
AGAME to deliver great services and to support each other to be the best they can be.

AMBITIOUS FOR ALL** - We are one team, aiming high for our customers.

GENUINE** - We are authentic and encourage everyone to be themselves.

AWAKE TO OPPORTUNITY** - We are constantly curious and drive innovation through collaboration.

MAKE THE DIFFERENCE** - we are proactive and strive to make a positive impact.

EFFECTIVE** - We are professional and can be relied on to achieve consistently good results.