Care Coordinator - Colwyn Bay, United Kingdom - Tereen Ltd

Tereen Ltd

Verified Company

Colwyn Bay, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently recruiting for a Care Coordinator to work from our office in Colwyn Bay.

Duties to include:

Answering incoming telephone calls
Accepting, allocating and processing referrals for new work efficiently
Accepting and processing changes and amendments to existing care packages
Assigning care workers to clients, whilst working within the standards and requirements of the company
Ensuring all runs and working patterns meet the needs of the company, clients and care workers
Ensuring mileage and distance travelled is monitored
Ensuring adequate cover is available for sickness, absenteeism or holidays
Work with the colleagues to preempt recruitment needs
To ensure work is allocated fairly and appropriately
Working with other members of the team to ensure high quality service provision
Liaising with clients and care workers to ensure an efficient service provision
Keeping accurate records on the system and working with the office team to ensure all data is up to date and relevant
Preparation of reports as required by the company
Ensuring care worker rotas are completed
Participate with the On call on rota with the management team
Providing personal care to clients during periods of staff absence

Hours are mainly between 9am - 5pm Monday to Friday.

Flexibility is needed outside of these times to meet business needs and could involve early morning, evening or weekend work.

Applicants will hold a minimum level 2 qualification in care and be committed to working towards a level 3 qualification.

A driving licence and car are essential for this role, as is the ability to work as part of a team and independently

Salary:
£24,000.00 per year

Benefits: