Continuous Improvement Lead - Reading, United Kingdom - Thames Water Utilites

Thames Water Utilites

Verified Company

Reading, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who are we?
Thames Water is the UK's largest water and wastewater company.

We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km's of pipes, to keep taps flowing and toilets flushing.

We are an essential service and have operated throughout the Covid19 pandemic.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to daily life, and that means our business is always open
.

About The Role

We have an excellent opportunity to join our water treatment team in Reading as Continuous Improvement Lead, as the Continuous Improvement lead within Cost Transformation, your role will be responsible for the ongoing improvement of business processes to help deliver our efficiency targets.

You will work with a wide range of stakeholders to identify problems and implement changes to reduce cost and improve service outcomes.

This is an exciting opportunity where you will be working very closely with operational teams, fixing real problems that us and our 15.3 million customers face every day.

You will also be a virtual leader of projects and have an impact on the way we operate as a business.

What does the role involve?

Identifying opportunities for costsaving and efficiency within Operations
Analysing data to quantify opportunities and build business cases for change
Facilitating issue identification & resolution workshops with stakeholder groups
Working with Operations management to embed process changes
Training and coaching and monitoring of changes into frontline teams
Attending regional performance meetings & building relationships across business units

To be successful you will have the following skills and experience:

Previous change management experience with experience in the implementation of cost-reduction business change and initiatives.
Ideal but not necessarily, you will be trained in LEAN and/or Six Sigma (or similar change methodology).
Excellent planning skills and selfmanagement capability; experience of executing strategic plans and experience of working across different disciplines and business segments.
Experience of projectrelated problem solving within a complex business environment agile deliver would be an advantage.
Proven ability to get results and deliver change in a complex environment
Experience in Coaching and Mentoring and a high degree of emotional resilience and intelligence.
Desirably, you will have a network of key Change professionals to leverage and share knowledge, consultancy, facilitation and Commercial awareness.
Previous experience of change management and/or business readiness experience and proven experience of delivering sustainable change including people change projects.
Be able to demonstrate the ability to drive analysis, reporting and insights to contribute to making informed business decisions
Proven experience working with large teams to realise benefits and sustain change and strong leadership skills with experience of working with a strong unionised environment.

What's in it for you

Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with a length of service and a wider benefits scheme.

If you join our team, you'll enjoy a fulfilling career, flexible working arrangements a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being

Find out more about working at Thames Water.

We deliver life's essential service to our customers, communities, and the environment can thrive. This means, that when a crisis happens, we all rally around to support our customers.

As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador.

Full training will be given for what is undoubtedly an incredibly rewarding experience.

It's also a great opportunity to learn more about our business, meet colleagues, and a earn bit of extra money along the way.