Depot Manager - Leighton Buzzard, United Kingdom - Pertemps Aylesbury Industrial
Description
Pertemps Aylesbury are working with a equipment supplier in Leighton Buzzard who are looking to recruit a Depot Manager to join their busy team.
As part of the Management team of the Company, the role has full responsibility for the development of strategies for the long-term profitable growth of the Parts and Service business.
Duties/Responsibilities:
- Build and maintain strong and positive relationships with customers
- Feedback any important customer information to the relevant department
- Present a professional image and always portray a polite and courteous manner
- Answer all incoming calls efficiently and confidently, whilst solving any issues
- To implement business improvements which deliver service revenues and profitability
- Responsible for health, safety & environmental standards within the parts, service, and engineering departments
- To provide guidance on all parts, service and engineering issues
- To lead a team of professionals to work efficiently and ensure all training is up to date.
- To generate business plans and forecasts, along with analysis of results and special investigations
- Strictly adhere to company credit control procedures
- Carry out all work practices in line with company health and safety policy
Skills/Experience:
- Proven record of working within a customer sales/service environment
- Possess excellent leadership skills
- Honest, reliable, trustworthy, good timekeeping.
- Ability to communicate efficiently at all levels verbally, in print and on the phone
- Possess excellent negotiation skills
- Ability to work well as part of the team as well as taking your own initiative
- Be professional, cheerful, cooperative, and flexible at all times.
- Have knowledge and experience in using Microsoft Office Software, ADP Computer System and PDA systems
- Be able to delegate responsibilities and be able to supervise and work with teams
- Understanding blueprints, sketches, and technical drawings
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