Cancer Pathway Navigator - Stockton-on-Tees, United Kingdom - North Tees and Hartlepool NHS Foundation Trust

North Tees and Hartlepool NHS Foundation Trust

Verified Company

Stockton-on-Tees, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting and new opportunity has become available within our cancer services team working as a pathway navigator.

The purpose of the Cancer Pathway Navigator is to provide effective, caring and compassionate advice and interventions to optimise patients' timely access to cancer services through close working with patients and multidisciplinary teams in primary and secondary care.

You will predominantly support improving the patients' journey through referral to first appointment and then through diagnosis stage, by providing information, offering support, and acting as a key contact to ensure hospital appointments/diagnostic tests are suitable and timely for the patients and that they are attended.

The role will require highlighting any potential pathway delays and working in collaboration with the relevant clinical teams and cancer services team to mitigate delays

The post holder will be required to work with the clinical teams to support and ensure that the patient and carer experience is central to every stage of their pathway.

Acting as the first point of contact for patients, relatives and carers

Work with patients, families and carers to ensure they are informed, available and prepared for all appointments and investigations supporting rapid diagnosis.
Signpost patients and their representatives from vulnerable groups to local resources that support patient access to cancer services such as transport, advocacy and buddy systems.
Work with booking teams managing twoweek wait referrals for suspected cancer to optimise patient flow and identify areas for improvement.
In conjunction with the Cancer Nurse Specialists (CNS)/AHP's, and Cancer Care Coordinators provide coordination of high quality patient care through ongoing telephone/face to face contacts and proactive identification of needs.
Collaborate and communicate with the wider Health Care and Cancer Services Team to ensure the provision of appropriate services to maximise the health and quality of life for people affected by cancer, improving the quality and efficiency of health care delivery and achievement of the 62 day target
Work closely with MDT coordinators and cancer trackers as appropriate to ensure timely and efficient progress of patient care to prevent breaches of cancer waiting time targets.

Working with the wider MDT and cancer services teams to improve current pathways and processes resulting in better quality care and outcomes for people affected by cancer.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.

We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and "Together we are North Tees & Hartlepool"

Acting as the first point of contact for patients, relatives and carers
Work with patients, families and carers to ensure they are informed, available and prepared for all appointments and investigations supporting rapid diagnosis
Signpost patients and their representatives from vulnerable groups to local resources that support patient access to cancer services such as transport, advocacy and buddy systems.
Assisting the Clinical Nurse Specialists with administration duties including recording patient data
Participate in site specific and general patient experience surveys and audits
Completing competencies that are required in the sitespecific team
Completing any duties delegated by the CNS within own limitations
Assist in scoping current ways of working to develop future services.
Be responsible for the regular monitoring, auditing and reporting of compliance with the pathways in line with the governance protocols.
Interpret and analysis data to produce relevant reports containing multiple pieces of information.