Administration Assistant - Torquay, United Kingdom - Torbay and South Devon NHS Foundation Trust

Torbay and South Devon NHS Foundation Trust

Verified Company

Torquay, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are now looking for an administration assistant to join our team to provide clerical support to the Outpatient Pharmacy, and when appropriately trained, support the provision of services on the pharmacy counter.

To enhance your skills and to provide support to existing pharmacy staff, you will be expected to undertake a pharmacy counter assistants course - this will be funded by SDH Developments LTD.

Duties will include:

Telephoning patients to arrange prescription delivery

Photocopying and filing of pharmacy documents

General admin duties

Reconciliation of cash register

Once pharmacy counter assistant qualification undertaken, your duties will be extended to include:
Receiving & handing out of prescriptions

Cash register payment processing

Sale of over-the-counter medicines

Advising patients on the use of their medications

Over-the-counter stock management

Why Work With Us

If you are looking for a challenging role in which to develop your skills and knowledge then this post will provide an excellent opportunity for you.

SDH Developments Ltd, a wholly owned subsidiary company of South Devon Healthcare NHS Foundation Trust, provides pharmacy services to patients and visitors attending the Outpatients Department at Torbay Hospital.

These services continue to develop, and we are now looking for an administration assistant to join our team.

Work effectively as a member of the outpatient pharmacy team.

Recognise your personal limitations and refer to appropriate colleagues when necessary for the benefit of the patient.

Build effective relationships with colleagues - these colleagues will include:
Patients

Medical and nursing staff

Pharmacy staff - both inpatient and outpatient

GP staff

Provide patients, patients' representatives, healthcare staff and other people who visit or telephone the Outpatient Pharmacy with an efficient and co-operative service by responding directly to their needs or, if necessary, referring to appropriate member of staff.

Ensure that prescription documentation is maintained and stored appropriately in accordance with the law, and policies and procedures.

Assist customers with their questions or referring them to a pharmacist for medicines information.

Be fully conversant with and comply with, departmental procedures to ensure consistent provision of services.

Be aware of and operate within, current health and safety legislation and comply with safety policies and procedures.

Strictly observe confidentiality of all information concerning patients and comply with procedures relating to the Data Protection Act.

Represent the service to a high professional standard in conduct, manner and appearance.

Photocopying and filing of materials to support the pharmacy's business functions.

Entry of data to support monthly analysis of business performance.

Assist in the organisation of prescription delivery with patients.

When qualified, sell 'Pharmacy Only' and 'General Sales List' medicines to patients under the supervision of a pharmacist.

When qualified, receive, hand out and verify prescriptions in accordance with procedure.

Stock management of over-the counter stock.