Tww Booking Officer - Redhill, United Kingdom - Surrey and Sussex Healthcare NHS Trust

Surrey and Sussex Healthcare NHS Trust
Surrey and Sussex Healthcare NHS Trust
Verified Company
Redhill, United Kingdom

3 days ago

Tom O´Connor

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Tom O´Connor

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Description
Do you enjoy talking to people by phone? Are you a naturally helpful person?


We have several opportunities for customer focused individuals who want to work in a friendly and supportive environment as part of our two week wait outpatient booking team at East Surrey Hospital in Redhill.


The roles involve undertaking a variety of tasks relating to booking and managing suspected cancer referrals and appointments including answering incoming calls and liaising with patients and other internal stakeholders.


Outpatient Booking Officers help fully utilise clinics and ensure that patients are booked in accordance with the Trusts referral to treatment policy and national waiting times related to cancer referrals.

We offer permanent part-time roles working 27.

5 hours based on a 4 week rota:

  • Week 1 Mon
  • Fri 07:4-13:1
  • Week 2 Mon
  • Fri 13:30
  • 19:00


  • Week 3 Mon

  • Sat 07:4
  • 13:1
5 with a designated day off during that week
  • Week 4 Mon
    • Fri 13:30
    • 19:00


    For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.


    We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people.

    We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services.

    In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:


    • Winners of Health Service Journal Acute Trust of the year award 202
    • National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
    We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment


    For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities.

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