Community Administrator - Salford, United Kingdom - Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust

Verified Company

Salford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide an efficient and effective administrative service within the Psychology service.

To carry out all administrative tasks in relation to the role, answering telephone calls to and welcoming patients, relatives and various clinical staff and professionals to provide and efficient mental health service.

Carry out a variety of administrative tasks as directed by your team and admin manager.

Provide admin support to the clinical team in relation producing documents and clinical correspondence and dealing with all incoming and outgoing mail, processing, distributing and responding.

Dealing efficiently, precisely and courteously with telephone callers.

Producing minutes for team meetings/clinical meetings as directed.

Meet and greet visitors on site for clinic appointments and visits.

To provide reception support where required across various sites at times.

Maintain client records for data inputting onto health and social services computer systems.

Maintain records of referrals and discharges for statistical purposes and enter onto a computerised system accurately and timely.

Scan on all appropriate documentation to update patient records.

Recording messages accurately in the daily diary for all team members.

Typing of correspondence, reports etc, amending the format and grammar as necessary within Trust EPR systems or appropriate computerised system.

Develop an understanding of the patient record system (PARIS) and have responsibility for maintaining data quality.

Support the clinicians and administrators with ensuring Data Quality targets are maintained

To enter good quality data into the EPR system to support quality improvement and performance at a local team level.

Comply with office protocols and organisational policies & procedures.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work.

From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Provide admin support to the clinical team in relation producing documents and clinical correspondence.

Dealing with all incoming and outgoing mail, processing, distributing and responding within limits.

Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling.

Dealing efficiently, precisely and courteously with telephone callers.

Producing minutes for team meetings/clinical meetings as directed.

Meet and greet visitors on site for clinic appointments and visits.

To provide reception support where required across various sites at times.

Maintain client records for data inputting onto health and social services computer systems.

Maintain records of referrals and discharges for statistical purposes and enter onto a computerised system accurately and timely.

Scan on all appropriate documentation to update patient records.

Recording messages accurately in the daily diary for all team members.

Typing of correspondence, reports etc, amending the format and grammar as necessary within Trust EPR systems or appropriate computerised system.

To enter good quality data into the EPR system to support quality improvement and performance at a local team level.

Comply with office protocols and organisational policies & procedures.

See attached detailed job description and person specification:
Staff benefits

Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts