Partnership Team Leader - South East, United Kingdom - Hearing Dogs for Deaf People
Description
Job title:
Partnership Team Leader
Location:
Community based, covering the South of Engalnd & South Wales
Hours:
Full time, 35 hours per week, permanent
Salary:
£31,635.00 per annum
Purpose
-
"Hearing Dogs for Deaf People trains dogs that change deaf people's lives through emotional and practical support - because nobody with hearing loss should feel alone."_
- Linemanage a team of communitybased staff
- Empower the team to ensure our beneficiaries receive the support they need with their hearing loss and their hearing dog partnership
- Empower the team to provide a calendar of community engagement opportunities for our beneficiaries and anyone affected by hearing loss
- Ensure there is robust problem solving, decision making, and planning within the team
Headline tasks
- Supervise and plan activity in the team, ensuring beneficiaries are supported, risks are well managed, and our time is used effectively
- Support the team with dog behaviour cases, welfare cases, and areas of concern with our beneficiaries, and lead where needed to achieve the best outcomes
- Continually develop your and your team's knowledge and understanding on hearing loss, services available to help people with hearing loss, assistive listening technology, hearing awareness, dog training and dog welfare
- Shadow staff visits, attend community events, and visit beneficiaries when needed
- Create and develop procedures, guidance, and plans supporting team activity
- Manage escalations, complaints, and help resolve hearing dog access issues
- Nurture the team culture, embracing change, and lead on messaging
Important to note
If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a cover letter explaining why you'd be perfect for the role.
Job Types:
Full-time, Permanent
Salary:
£31,635.00 per year
Benefits:
- Company pension
- Sick pay
Schedule:
- Monday to Friday
Work Location:
On the road
Application deadline: 17/02/2023
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