1st Line Support - London, United Kingdom - eTech Partners

eTech Partners
eTech Partners
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

1st Line Support Engineer required to join a fast paced and growing Media Company.


This is a great opportunity for someone with a good foundation knowledge in IT Support or someone who has a passion for IT and is looking to get into the industry.


You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more.


Key Requirements:
-

  • Be the first point of contact for customers who need to raise a technical issue
  • Logging and resolving tickets as swiftly and efficiently as possible
  • If you are unable to resolve a technical issue, pass through to senior members of the team
  • Windows 10/11 experience and Office 365 experience will be an advantage
  • A passion for technology and great customer service
Excellent opportunity for someone looking to join a fast paced expanding environment where you will receive excellent training, within an innovative company


My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.

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