Repairs Coordinator - Stratford-upon-Avon, United Kingdom - Orbit Group

Orbit Group

Verified Company

Stratford-upon-Avon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Orbit is a fantastic business and one that's really going places.

Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.

Over 50 years later, we're one of the leading housing providers in the UK.Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown.

But one thing that has never changed.
Our beliefin people and what they can achieve.

Your role at Orbit.
We are looking for a capable individual to work on our repairs team. You will track repair work through, ensuring work is done in a timely and effective manner.

You will liaise with external contractors, deal with queries from wider internal teams and workclosely with the contracts manager to highlight any delays / problems.

You will be customer focused and be able to manage and resolve complaints that come in.

We are looking for someone with excellent verbal and written communication skills. You will have excellent attention to detail and be able to work at pace.

The team work in an agile manner, so strong time management and ability to build relationships inperson and remotely will be key.

The team do mix of home and office based working.

What will help you make a difference.

Strong communications with written and verbal directions.
Exceptionally customer orientated and detail focused and demonstrates a passion for delivering consistently good customer outcomes
A highly effective individual capable to motivate, engage with field based teams and contractors to deliver optimum performance.
Very good team player
IT. and Microsoft word astute. Strong excel skills essential.
Able to influence other team members and stake holders.
Strong commercial background
Resilient and an eye for detail

Why Orbit?

Rewarding your contribution.

Some of our core benefits include:

Group bonus potential up to 15% of salary
27 days annual leave plus bank holidays and the "Orbit day"
Private medical insurance
Excellent contributory pension scheme
Life assurance
A great pick and mix of flexible benefits including the option to buy and sell holiday and much more

Our culture and purpose.

We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference.

We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heartof everything we do.

We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together.

We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leadingreward and recognition package.

Because of this our people tell us Orbit is a great place to work for.

At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.

Each year we build many new affordable homes and manage a total portfolio of around 45,000 properties.

Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive.

We are commercially driven.

Themore profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.

Work for Orbit.
Believe in people.

We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit.