Customer Service Administrator - Brighton, United Kingdom - First Recruitment Services Limited

First Recruitment Services Limited
First Recruitment Services Limited
Verified Company
Brighton, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Position:
Customer Service Administrator

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Salary: £20,261

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Location: Brighton

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Hours:Monday to Friday 37.5 hours a week plus some Saturday mornings with time back in lieu

  • 25 days holiday, great progression, full training and hybrid working plus more
We have a number of Customer Service Administration roles to support a large and busy employer in Brighton. The roles are initially on a 12 month fixed term contract but could lead to permanent positions.

The Customer Service Administrator roles will include:

  • Providing administration support to the phone based customer service agents
  • Learning company products and services and undertaking internal development and training
  • Managing online messaging and online administrative tasks
  • When the call centre is busy you will occasionally help on the phones with customers too


The hours are Monday to Friday 9am to 5.30pm and occasional Saturday mornings (once every six weeks) during busy periods with the time back in lieu.


The salary is £20,261 plus a monthly cost of living bonus of £125 and an excellent working environment as well as great company benefits.


The role will involve training for 4 weeks in the office full time then be hybrid, with 2 to 3 days a week from home if requested.

First Recruitment Services is acting as an Employment Agency in relation to this vacancy.
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