Breast Early Diagnosis Navigator - Stoke-on-Trent, United Kingdom - University Hospitals of North Midlands NHS Trust

University Hospitals of North Midlands NHS Trust

Verified Company

Stoke-on-Trent, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The faster diagnosis patient pathway navigator will proactively manage and track patients,
supporting 28 faster diagnosis pathways.
This essential role will support a safe, efficient, supportive service for all patients being investigated
via the breast two week wait pathway and women undergoing invetigations as a result of recall from
breast screening, by ensuring timely investigations, reporting of outcomes and appoinments are
delivered. Escalating any real or anticipated delays which will prevent the National Faster Diagnosis
(FDS) and Cancer Waiting Time (CWT) standards being achieved in accordance with local protocols
In addition they will help support the whole Breast Care team by coordinating and triaging patient
calls to the breast advice and support line and answering and resolving the less complex calls as
appropriate. They will facilitate nurse led nurse led appointments and ensuring all clinic slots are
optimised and waiting lists navigated e.g. Nipple tattooing lists.
Supporting patients with suspected or a confirmed breast cancer diagnosis who require condition
related clinical information and support and to sign post to the appropriate health care professionals
or to pertinent information / support services as appropriate.
Supporting patients who require updates on their previously confirmed diagnosis or to explain breast
standardised clinical procedures pertinent to clinical pathway via the telephone.
Excellent verbal and electronic communication skills essential

Act as a first point of contact for the breast service, acting independently to liaise with the whole breast team and AHP.

Will proactively manage and track patients, supporting 28 faster diagnosis pathways. To support all patients being investigated via the breast two week wait pathway and women undergoing investigations as a result of recall from

breast screening, Will escelate any real or anticipated delays which will prevent the National Faster Diagnosis (FDS) and Cancer Waiting Time (CWT) standards being achieved in accordance with local protocols To coordinate and triage patient calls answering and resolving the less complex calls.

Supporting patients with suspected or a confirmed breast cancer diagnosis Excellent verbal and electronic communication skills essential. Will be fully conversant with breast patient pathways. Excellent communication skills are essential. Work autonomously within agreed clinic guidelines and patient pathways. Develop a clear understanding and interpretation of the FDS and CWT standards.

Deliver information and ensure care is expedited appropriately and independently through knowledge and experience within scope of practice and professional boundaries.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford.

Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales.

We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential.

Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Please see job description and personal specification attached for further details or contact the hiring manager Rachel Bayley Breast CNS /BCN Team Lead or Helen Francis Breast ANP / Breast Transformation Lead