IT Support Engineer - Cambridge, United Kingdom - TEC PARTNERS LIMITED
Description
IT Support Engineer
Cambridge
£24,000 - £28,000 (Profit Share, Pension, Flexible working, Career development)
Tec Partners are pleased to be working with a global firm. This role will join HQ in Cambridge, a state-of-the-art product development facility. A fantastic opportunity to be part of an established IT department that provide daily support and maintain thecompanies infrastructure.
Role responsibilities
- Managing support tickets
- Provide enduser support (remote & onsite)
- Engage with all levels of seniority across the business
- Onboarding and offboarding of staff members
- Setup configuration of desktops, laptops and conference systems
Essential requirements
- Experience working in an IT related role
- Experience supporting Windows users and Office 36
- Strong communication and customer service skills
- Ticket management system experience
- Experience support Apple Macs, mobile iOS, Android (advantageous)
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