Operations Administrator - Bristol, United Kingdom - Ski Team4

Description

SkiTeam4 is a leading school tour operator specialising in the arrangement of inclusive ski tours for schools throughout the UK to resorts across Europe.

An opportunity has arisen for an Operations Administrator to join our friendly team.

The position will have a particular focus on the coach travel for our groups, as well as assisting the Operations team with other aspects of the business.

We are looking for someone who is a committed, flexible, team player with a confident and enthusiastic telephone manner. You must be able to work to strict deadlines, have excellent administration skills and an eye for detail. Experience in tour operations is not essential as full training will be given.

Salary - £24,000-£27,000 dependent on experience.


Responsibilities of the job include:

• Liaising with coach operators
• Agreeing service levels, contracts and costs
• Collecting, evaluating and responding to customer feedback
• Handling coach bookings and invoicing
• Providing excellent customer service
• Other general administrative duties

Required key skills for this role:

• A demonstrable interest in travel
• Excellent interpersonal and communication skills
• A commitment to customer service
• Organisational ability
• IT skills (MS Office)
• Commercial awareness
• Accuracy and attention to detail
• Excellent administration and timemanagement skills
• Ability to work well under pressure and cope with emergencies
• Able to work well as part of a dedicated and flexible team

Salary:
£24,000.00-£27,000.00 per year


Benefits:

• Company pension

Schedule:

• Monday to Friday

Work Location:
In person