Specialist Behaviour Support Worker - Hertfordshire, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care
Look Ahead Housing and Care
Verified Company
Hertfordshire, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00487
  • Date posted
  • 26/06/202 Application closing date
  • 30/09/202 Location
  • Hertfordshire
  • Salary
- £11.95 per hour

  • Package
  • Blank
  • Contractual hours
  • 0
  • Basis
  • PSA Zero Hours
  • Job category/type
  • Permanent, Zero Hour Contract
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Specialist Behaviour Support Worker:

Job description
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We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join a new service in Hertfordshire. No personal care or experience is required, just the right values.

£11.95 per hour. This role is starting as a

zero hour contract, it will be increasing to a full time position in line with the new service opening.
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Want

to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day.

  • This post has been created to start the transition process for a new service. It is currently zero hours due to the nature of transition work which will start as being very few hours and then increase in time, until becoming full time support when the customer moves in.
  • The nature of this role means that you are very likely to work full time while doing induction, shadowing, and attending other services to learn practices and systems. Please note that these hours may vary.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

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What you'll do:


  • Working proactively with other members of the team to handle the service caseload and administrative responsibilities
  • Building supportive, trusting relationships with customers
  • Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
  • Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
  • Proactively manage risk and safety both in and outside of their physical living environment
  • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
  • Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
  • Report any observations relating to customers welfare
  • Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
  • Enable customers to make full use of community facilities by providing support as directed
  • Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
  • Empower customers to ensure they receive the service and benefits they are entitled to
  • Engage in learning and development activity to increase knowledge and skills
  • Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
  • Adhering to all other Look Ahead's policies and procedures
  • Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
  • Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
  • If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
  • Carry out security duties to ensure the safety of the customers and premises
  • Monitor the CCTV throughout the shift
  • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

About you:


  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
  • Flexible
  • Open to feedback and self develop
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