Finance Support Officer - London, United Kingdom - Colbern Limited

Colbern Limited
Colbern Limited
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Finance Officer
Haringey
Contract
£16.27 per hour PAYE

Our client is looking for an experienced Finance Officer.


  • To deliver work with residents in a range of community settings and call handling location based on an agreed rota which supports residents from fully supported need to self-reliance
  • To support the work of other officers in the team and wider Multi-disciplinary team to provide support and intervention to residents facing a wide range of issues including problems with financial/household finance, access to benefits, housing, relationships with others, their safety, financial security and health determinants such as poverty
  • Provide sign posting, mediated support and targeted advice and guidance to residents which promotes their independence and self-reliance
  • Work with the Community and Voluntary Sector and partners to ensure services to residents are delivered in a holistic, customer focused way using the Strengths Based Approach in all conversations and solution provision.
  • Work with individuals or families who have limited self-sufficiency / resilience in areas from example low skills, unemployment, poor health, poor housing conditions, potential homelessness, family breakdown, domestic violence, substance dependency, educational attainment and literacy amongst others
  • To support and then adopt/design new ways of working and work in a flexible way across a range of areas as directed by the Change /Customer Experience function
  • Experience of managing, supporting and developing a resident's pathway to self-reliance within a front-line service context
  • Detailed knowledge and understanding of the solutions available to the resident affecting the financial resilience of the resident
  • Experience of providing advice and guidance on vulnerable individuals and families
  • Experience of working within a performance management framework
  • Excellent interpersonal and communication skills and the ability to motivate and lead others
  • A successful record of engaging with a wide range of internal and external stakeholders
  • Ability to peer to peer performance manage each other, motivate each other and provide excellent 'side by side' relationships with residents
  • Ability to respond to challenging situations in a calm and confident away
  • Ability to work effectively and build relationships with external partners and ensure that pathways and processes are adhered to and adjusted accordingly
  • Good working knowledge of IT systems and the ability to use the information available to support decision making by or on behalf of residents
  • Experience of working with a range of partner organisations in successfully delivering services, including Council services, the voluntary and community sector and health and statutory partners
  • Excellent organisations skills and the ability to effectively prioritise within a challenging environment
  • Experience of working with people from a diverse background in a demanding front line service environment
  • Experience of providing outcome focused support to individuals and families
  • Ability to understand the needs of customers and a diverse community and a commitment to securing the best possible outcomes for them
  • Ability to identify opportunities and initiatives to develop and enhance the operational aspects of the Community Hubs and make suggestions to the service's management team on improvement opportunities
  • Proven ability to proactively work flexibly on own initiatives under pressure and to tight timescales across different channels
The first part of our recruitment process is to send your CV.

Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.

Colbern Limited along with our clients are an equal opportunities employer.
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