Research Manager - Birmingham, United Kingdom - Harnham - Data & Analytics Recruitment
Description
RESEARCH MANAGER
BIRMINGHAM (hybrid)
£40,000 - £50,000 + benefits
Interested in being a part of a national organisation that's eager to grow and drive their insight function? Then this is a fantastic opportunity for you
THE COMPANY:
This is a national brand within the travel sector, priding themselves on offering an excellent customer service.
Their data team is innovative and eager to utilise the latest tech to hone their analytics on targeting their customers better.
Now, they'reeager to understand the quantitative and qualitative data to give a more detailed picture on the voice of their customers.
WHAT WILL YOU GET TO DO?
As the Research Manager, you will be focusing on understanding the customer voice, as well as:
- Develop the customer research function, working with different senior stakeholders to understand the needs and requirements of the business
- Build a panel of thousands of consumers, using this information to drive research into the customer voice
- Use your skills in analytics as well as the wider data team to drive the use of data analysis in market research
- Voicing insights to stakeholders to help them understand the customers that drive their business
WHAT WE'RE LOOKING FOR IN YOU
- Strong experience in research methods, both quant and qual, as well as evidence of working on consumer panels
- Understanding of qualitative and quantitative research methods
- The ability to understand data and share key insights into drivers behind customers, their motivations
- Great communication skills and the ability to convey a story through data
- Confidence to work with various business stakeholders
WHAT'S IN IT FOR YOU?
- £40,000 - £50,000 base salary DOE
- Flexible hybrid working 2 days a week in the central Birmingham office
- The chance to own and develop a research function you'll get to come in and thrive, then with the spotlight on your success, grow the team out further You could have a team of 2 people under you after 6 months, so this is a great opportunity for growthand development opportunities, too.
HOW TO APPLY:
This role not the one for you? I have roles across Marketing & Customer Insight all over the north and midlands of England, so please get in touch with me to discuss other roles I'm covering to find your perfect next step
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