Customer Service Agent - Belfast, United Kingdom - VANRATH
Description
VANRATH are delighted to be assisting a leading finance organisation with the recruitment ofCustomer Service Agents.
Shifts are held over
Monday to Friday (Monday - Friday, 9.00am - 5.00pm + 1 Hour lunch). No weekend working.
The role will incorporate
Hybrid working**:
- 3 days Working From Home & 2 days Working on the Ormeau Road in Belfast. **Equipment and full training will be provided.
This is an immediate need for the company, and individuals who are immediately available or have a 1-week notic will be preferred to others.
Salary
£21,300 Salary + Discretionary Bonus (£000's) + Other fantastic additional benefits - _including one of the best pension schemes available, private medical cover, day off on your Birthday + tonnes more_
Responsibilities
- You will be asked to book appointments between our customers and our advisory service, which is achieved both through inbound and proactive outbound calling.
- It is your priority to deliver a great customer experience by being helpful and making doing business with us an easy, efficient and positive experience.
- We are seeking someone who is target driven and who is looking to take their next career step/build a career within financial services.
- No Cold Calling in this role
The Ideal Person
- Call experience beneficial
- Finance call experience preferred e.g. banks etc.
- Sales experience preferred
- Confident phone manner
- Good communicator
- Objection Handling ability
- ''I had a great experience with Vanrath, who got me through the door to my current workplace, and have been supportive through and through. I was invited for a face-to-face meet up before securing my place at work for a get to know, and it has been an absolute pleasure.''_
- ''Vanrath have been fantastic in helping me gain employment in my chosen field. They have been extremely helpful throughout, easy to talk to, and regularly went above and beyond to ensure I was happy at my current place of employment. I hope to continue to work with them in future.''_
Salary:
£23,000.00-£26,500.00 per year
Schedule:
- Monday to Friday
Work Location:
Hybrid remote in Belfast
Reference ID:
CSSAA-VRATH
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