Head of Internal Communications - London, United Kingdom - The Royal British Legion

Tom O´Connor

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Tom O´Connor

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The Role
At the Royal British Legion, we believe in building on potential.

As the Head of Internal Communications, your ability to develop and lead an efficient and effective Internal Communications and Engagement Function, could have a real impact on people's lives.

At its heart, RBL is a people organisation.

People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.


We are the country's largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it's needed.


As the Head of Internal Communications, you will be responsible for setting the standards and vision for Internal Communications and Engagement collaborating with members of the Executive Board (EB), Directorate Senior Leadership Teams, and stakeholdersacross the RBL Group, ensuring the principles of 'One Legion' are effectively understood, as well as informing the strategies of the wider teams within the organisation.

If successful, the main duties of your role will be:

  • Develop and deliver impactful strategies, plans and projects, ensuring key stakeholders are effectively engaged in the development of strategies and plans, to ensure a trusted and transparent relationship is maintained and enables RBL to meet its widerstrategic objectives.
  • Lead RBL's Internal Communications and Engagement activities, delivering an inclusive and high functioning service offer that evolves to meet the needs of audience and 'customers', collaborating with colleagues to ensure strategies and plans are aligned.
  • Lead and develop the people within the Internal Communications and Engagement Team enabling individuals and the team to excel in their delivery of services and support.
  • Ensure that strong leadership, people management practice is built into decision making, business planning and risk management across the service area.
  • Develop and maintain effective relationships across the RBL Group and ensure that RBL's strategic business objectives and plans are effectively supported.
  • Ensure internal communication infrastructure and channels are developed and embedded to enable effective messaging to our Employees and Members.

About the Royal British Legion - Careers in Marketing and Remembrance


Across the country, in every city and on every street, the RBL is there to support our Armed Forces community.


Our Marketing and Remembrance teams ensure that the RBL's key messages are delivered and understood by people across the nation.

Not just by those we are here to support, but by everyone in this country who owe a debt of gratitude to all who have served.

It's this mission, this scale, this challenge and the values we all live by, that makes the Legion such a fulfilling place to thrive.


Whether it's through our Brand, press and television coverage, or integrated digital campaigns, as a member of our Marketing and Remembrance teams, you'd help ensure the unique contribution of the Armed Forces community is never forgotten.

While inspiringpeople to engage with the Legion and make an impact for good.


This team is made up of people with a broad range of skills from an even broader range of sectors.

If you were to join, together you'd implement the brand and marketing strategy, and deliver events like the Festival of Remembrance.

So, whatever your talents and expertise, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. We think you'll finda role here that works for you.


Diversity Statement


We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us.

We want everyone involved in our work or receiving our services,to feel proud to contribute to or be part of a diverse and inclusive organisation.


We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition.

We will keep listening,learning, and sharing our progress and impact.

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