Housekeeper - Norwich, United Kingdom - Norfolk Community Health and Care NHS Trust

Norfolk Community Health and Care NHS Trust

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Main Duties & Responsibilities Maintenance of the environment: to ensure patients are cared for in a well maintained environment which is safe, welcoming, comfortable and reassuring

Cleanliness:
working closely with all contractor staff to ensure a high standard of cleanliness is maintained in all areas

Environment:
Ensure ward is clean, tidy and all stock cupboards are maintained to a high standard

Stock Control:

Ensure that all ward stock is within date and rotated effectively Daily checking of staff fridge temperatures and checking any items that out of date.

Catering:
Ensure that catering staff provide patients with safe, good quality food and drink to meet individual needs. Work closely with service users to ensure individual nutritional needs are catered for. Oversee the serving of food to patients at mealtimes, ensuring it is delivered in a timely and safe manner.

To assist patients with their diets, composing food menus and ensuring that appropriately worded and pictorial menus are available at all times.

Ensure specialist meals are provided as required for patients including, but not limited to, ethnic, cultural or religious diets. To regularly review wastage from menu templates and standing orders to reduce portions where possible. To provide assistance and guidance to patients and staff with known food allergies. To provide assistance to Environmental Health Officers, where possible, to help maintain the Trusts 5* hygiene award.

To monitor installed automated food temperature monitoring systems and take corrective actions, as required, as part of the agreed HACCP systems.

To ensure that foods are kept in-date, both use by and best before and checked on a weekly basis in food storage areas to include, but not limited to, fridges, freezers and store rooms.

To identify food stock requirements, compile and place food orders on a daily basis for ward provisions.

To assist in the periodic production of agreed menu templates and portion volumes required, advising on required adjustment between the contractors catering staff and the food supplier.

Participate in planned and ad hoc inspection and audits of the patient environment

Maintenance and Equipment:

To ensure that equipment is in good working order at all times and raise maintenance requests to ensure prompt repair or replacement as appropriate.

Support all staff to ensure ward equipment is cleaned in line with policy and a record is maintained and audited.

Linen:
Maintain sufficient stock of linen to meet patients needs and keep within agreed budgets.

Control of Infection:

Working with nursing staff, infection control nurses and cleaning contractors to ensure that patients are being cared for in an environment that minimises the risk of cross infection.

To ensure infection control policies are applied at all times.

Communication:
Effectively communicate with all relevant parties to ensure continuity of patient care

Health and Safety:
Ensure that patients are being cared for in an environment that complies with current health and safety regulations.

To be responsible for carrying out water flushing to reduce Legionella risk

Medical Supplies:
Be responsible for ordering all necessary supplies using PowerGate, this must be within the appropriate budget

Privacy and Dignity:
To ensure that the patients privacy and dignity is respected at all times

Customer Care:

To make sure patients / carers are greeted and that they received a level of customer care relevant to their needs.

Undertake ward audits, monitoring of quality standards, develop action plans and track progress as required. Involvement with productive community hospital and evidence based practice. Attend appropriate training and development courses as identified at PDR meetings. Demonstrate a commitment to keeping skills and competence up to date.

To undertake any other duties commensurate with the post.