Customer Support Lead - Salisbury, United Kingdom - Meraki

Meraki

Verified Company

Salisbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Customer Support Lead
Competitive Salary

Permanent

Salisbury

Posted day 17/02/23

CVs by ASAP

Start date Mar - Apr 23

Responsibilities of the Customer Support Lead

Working with internal stakeholder across the organisation to provide the best possible service to customers.
Overseeing department risks and tracking all risks, actions, and controls.
Representing the experience/service team in working groups and forums as required by senior management.
Build and maintain relationships across departments, and third parties.

Background of the Customer Support Lead

Previous experience working in a client service lead or similar role.
Experience working within financial services, ideally pensions, investment or financial advice.
Great communication skills
Good stakeholder management skills/experience.

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