Veterinary Receptionist - Dewsbury, United Kingdom - Animal Trust

Animal Trust
Animal Trust
Verified Company
Dewsbury, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Are you an enthusiastic advocate for animals, driven by the desire to contribute to our overarching goal of ensuring every pet has access to affordable treatment? We're currently seeking a dynamic Receptionist to become an integral part of our team at the Dewsbury clinic.

As a Community Interest Company (CIC) and a non-profit organisation, our unwavering commitment prioritises the well-being of patients and their owners over profit.

Join us in making a positive impact in the world of pet care.

Founding Vision


Owen Monie, our founding Vet, established the Animal Trust, because he passionately believes that no animal should suffer due to their owner's financial hardship, which is why there are no consultation fees charged at any of our vet practices.

There are no eligibility criteria, because we want to encourage people to bring their pets to us. Owners will only pay for any treatment at realistic prices, which are completely transparent and published on our website.

Why You Matter

Our Receptionists are an important link between the clinical and non-clinical needs of our surgery's operation.

Supported by the management team onsite, you will help shape our primary aim of providing access for sick pets to access our services.

Common Duties Include

  • Welcoming clients and their pets for appointments and maintaining a compassionate and professional attitude at all times
  • Working within a team (and at times alone) to ensure the surgery's reception, waiting area and consultation rooms are maintained to a high standard of clinical cleanliness
  • Taking payments, registering new clients and addressing client concerns
  • Organisation and restocking of the practice where required
Core Skills

  • Responsive and fast paced worker
  • Able to prioritise demand including busy phones and customer facing queuing
  • Enthusiastic and motivated to provide a high level of customer service, while taking on a confident attitude
  • Strong organisation skills, open, honest and trustworthy
  • Pleasant manner, compassionate towards clients and pets
  • Strong communicator and able to confidently communicate with staff of all levels _(Vet Nurses, Vets and Directors) _
  • IT Literature and a fast learner
  • Takes direction and can work from own initiative
Desirables

  • Extensive customer experience on both phones and client facing
  • Experience of fast task processing
  • Experience working in a healthcare or similar emotionally charged settings
Hours per week: 35

Weekends: 1:4 Saturday days


Salary:
£10.90PH

Holidays (including Bank Holidays): 6 weeks


Job Type:
Part-time


Salary:
£10.90 per hour

Expected hours: 35 per week


Ability to Commute:

  • Dewsbury (required)

Work Location:
In person
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