Shift Operations Manager - Leicester, United Kingdom - Gi Professional

Gi Professional

Verified Company

Leicester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Shift Operations Manager (Lates Monday to Friday 2pm -10pm)
**Location: Leicester

Glenfield**
Salary: £35,000 £39,000 (with shift allowance included)

Gi Group have an opportunity for a
Shift Operations Managerto join a £6,8 m revenue Logistics business.

The main purpose for this role is to offer support to the Site Operations Manager as a main person for the late shift and support leadersand all the staff including their H&S.

Benefits

Salary £35,000 £39,000 (with shift allowance included)
25 Days Holiday plus Bank Holidays
Onsite parking with site security
Sickpay
Pension Scheme 4% matched

Your duties:

Accountability for whole operation within the working pattern of the nominated shift.
Ensure that safety is at the forefront of the shift's activities, in accordance with site and company policies and within the spirit & rules of current legislation.
Promote and drive the common safety culture across the team; contribute substantially to the SIP.
Manage costs, which include ownership of productivity and work study, in line with set targets.
Ensure customer SLA requirements are met, with a specific focus on producing ontime output and observing customer originated instructions. Where there is scope, exceeding the SLA should be a consideration but fully agreed by site leadership.
Client facing via daily meeting and throughout shift.
Coordinates daily activity with the Site Operations Manager.
Manages and directs work executing activities including order fulfilment, outbound, inbound and value add activity.
Communicates and reacts quickly and effectively regarding unexpected labour needs.
Manages labour hours and electronic time keeping systems, procedures and processes updated.
Interviews and trains prospective new team members; completes appraisals/probations.
Ensures all subordinate staff understand performance targets and KPIs.
Drive innovation and recommend process improvement with involvement in Gemba walks/process confirmations.
Completes RCAs/8D's upon queries/complaints and as directed by line manager to establish reasons.
Suggests mitigating or preventative measures following RCA analysis.
RTW's are completed on their respective shift for all absenteeism.
Prepares reports for leadership as requested.
Be able to carry out investigations/disciplinaries

Skills and Attributes:

Safety management and delivery, IOSH Level
Experience in the logistics industry of at least 7 years including palletised warehousing using MHE.
Experience of managing staff (30+) on a shift, managing performance and deadlines.
Extensive customer liaison in terms of regular contact and interpreting/translating service level requirements to operational activity.
Excellent communication skills.

GI Professional is acting as an Employment Agency in relation to this vacancy.