Plumbing Customer Care Technician - Manchester, United Kingdom - EPH CONTRACTORS NW LTD
3 weeks ago
Description
Company Description
We are a Plumbing and electrical contractor specialising in the new build sector - providing a high quality of work and getting it right first time.
This is a full-time on-site role as a Plumbing Customer Care Technician covering new build sites accross the North West with our main hub being in St Helens.
As a Plumbing Customer Care Technician, you will be responsible for providing exceptional customer service to properties within their warranty period, resolving plumbing issues, and ensuring customer satisfaction.
Your duties will include diagnosing and troubleshooting plumbing problems, conducting repairs and maintenance, and ensuring that all work is completed in a timely and professional manner.
This is a Monday-Friday role with no weekend working required
Qualifications:
- Previous experience in plumbing or a related field
- GAS SAFE IS A MUST
- CSCS card required
- Strong knowledge of plumbing systems and components
- Strong plumbing repair knowledge and experience
- Excellent communication and interpersonal skills
- Ability to troubleshoot and problemsolve plumbing issues
- Attention to detail and the ability to work efficiently
- Customer serviceoriented mindset
- Valid plumbing license or certification.
- Physical stamina and the ability to lift heavy objects
As well as working for a busy and thriving company you will be provided with a company vehicle, company uniform and health & safety equipment.
Job Types:
Full-time, Permanent
Pay:
£39,000.00 per year
Benefits:
- Company car
- Company pension
Schedule:
- Monday to Friday
- No weekends
Application question(s):
- Do you hold a valid CSCS card?
- Do you hold minimum Level 2 Plumbing Qualification?
Experience:
- New build housing: 2 years (required)
- Plumbing: 5 years (required)
Licence/Certification:
- Driving Licence (required)
- Gas Safe (required)
Work Location:
On the road