Account Director - Truro, United Kingdom - Atalian Servest

Atalian Servest
Atalian Servest
Verified Company
Truro, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Reference:
CL/SS/25-01/795/14

Job Title:
Account Director

Location:
Site Based

Site Address:
Truro

Postcode:
TR12BD -
_Applicants must have the right to work in the UK_

Pay Rate:
£13.00

Contract:
Permanent**
Hours per week: Variable Shift Rota - 07:00 - 09:00 - 8 hours per week

Business Overview


The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

With over 20,000 employees, our cleaning division works with virtually every sector in the UK and Ireland.

Specialising in enhanced hygiene services, janitorial/housekeeping, daily cleans, window cleaning and consumables, our experienced teams ensure ourclient's premises are kept at the highest presentation standards, while also ensuring the safety of building users.


Role Overview
We are currently recruiting for an Account Directorto join our passionate and driven Cleaning team based at our client's site in Truro


Benefits

  • Access to Wagestream a financial wellbeing tool
  • Wide range of retail discounts
  • Discounted gym membership
  • Join our Cycle to Work scheme
  • Access to "CHROMA", our internal colleagueled diversity and inclusion community join a committee or take part in our events
  • Access to internal Mental Health First Aiders
  • Immediate access to "Opportunity" our internal Learning and Development platform
  • Required professional membership fees paid for
  • Win monthly Atalian Servest Superstar Awards

Key Responsibilities:


  • You will ensure longterm account sustainability and maintain and develop strong client relationships together with providing optimum service provision are essential prerequisites for this role.
  • You will have a focus on continuous improvement and innovation to ensure our service provision continues to deliver our client's needs.
  • Managing a complex business, you will have an intimate knowledge of cleaning services, business opportunities, and their values, positioning the interpersonal skills to enable Atalian Servest to continue as the preferred provider.
  • You will understand financials from a client and a customer perspective as this is essential to ensure we deliver against budget, whilst understanding what business opportunities exist.
  • You will be managing multiple millionpound budgets / P & L Management, understanding and owning the contracted deliverables ensuring compliance with all KPIs and KPIs on a daytoday basis.
  • You will take the lead operationally in defining and ensuring that the contracted services perform to the highest standards, fulfil all contractual obligations, and delivers to financial targets.
  • You will be responsible for the management of operating costs for the client's contract and oversight of the Operations Team; this includes all operating costs for each site and includes responsibility for the approval of expenditure from your allocatedbudget.
  • You will provide regular financial reports regarding budget and funding commitments as and when required.

About You:


  • Full Driving License is essential.
  • Previous experience in delivering soft solution services to a large client estate.
  • Proven experience in managing people across multiple sites.
  • Proven experience in managing multifunctional projects and multiple stakeholders.
  • A proven track record of dealing with senior clients and customers.
  • Experience working at a senior level in operational management, leadership and service delivery environment.
  • Experience in setting and achieving the standard for safety, quality, time and cost.
  • Experience in managing a budget and proven commercial acumen when dealing with all financial matters.
  • Strong interpersonal skills with an ability to operate and build credibility at a senior level with key stakeholders.
  • Excellent negotiating and diplomacy skills combined with the confidence and resilience to handle potential conflict situations.
  • Ability to resolve conflicting issues and priorities.

How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)


Diversity & Inclusion
We are an equal-opportunity employer and are proud of the diversity represented across our business.

In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.

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