Security Officer - Birmingham, United Kingdom - Savills Management Resources

Tom O´Connor

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Tom O´Connor

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Description

Purpose of the Role


Duties include providing a safe, clean, and welcoming environment for our guests, staff, and contractors; customer service experience to our customers; ensuring full compliance with Health & Safety Policy for the centre; supporting the centres Operation with adhering to the company process and procedures; completing site patrols in line with the centre's strategy and assisting with site incidents.


Key Responsibilities

  • Reports to the Duty Manager and Centre Management Team
  • To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
  • Ensure that all incidents, H&S issues are recorded & logged
  • Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
  • Report any H&S issues to Centre Management and act accordingly
  • Ensure visitors & contractors fully comply with site procedures
  • Follow lost property procedures for items of lost property found onsite
  • Attending site incidents in an effective way
  • Key Communication via radio with colleagues and the Operations Centre
  • Report writing
  • Key customer service skills to support our customers

Skills, Knowledge, and Experience

  • Ensuring that you are proactive
  • Prioritising workload
  • Excellent verbal and written Communication skills
  • Problem solving and reporting back with any issues
  • Key decision making
Working Hours - Zero Hours

Please see our Benefits Booklet for more information.

LI-DNS

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