Operations Executive - London, United Kingdom - Australasian Recruitment Company

Australasian Recruitment Company
Australasian Recruitment Company
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

OPERATIONS EXECUTIVE
This is an exciting opportunity for an Operations Executive to join a global talent advisory firm on a permanent basis


This is an awesome opportunity for someone with at least 1 years' administration experience who wants to further their career in projects and operations.


OPERATIONS EXECUTIVE ROLE:


  • Ensuring that Practices are supported in their business development Marketing and project deadlines, including planning and targeting using LinkedIn, database and information from other relevant sources
  • Assisting with arranging external meetings against projects, demonstrating exceptional standards of customer care, contributing to repeat business and, as a consequence, helping to convert contacts into future clients
  • Ensuring that contact with new customers happens without delay, helping them to understand how the business will support them, fully managing their expectations on processes
  • Coordinating and managing the team's customer pool ensuring all contract details including NDAs are in place and that regular communication and performance monitoring is maintained with customers working on assignments
  • Coordinating live projects including client meetings, interviews and assessment centres, and communication with people of all levels and from all types of organisations and culture execute support requirements for projects and programmes
  • Ensuring that records are kept in line with and adhere to current legislation and that Data Protection requirements and the company processes and professional standards are properly maintained
  • Taking ownerships of database activity reports, ensuring that data is captured in a timely and accurate fashion, and that appropriate guidance and support is given to individual members of the team so they can utilise the database system directly
  • Continually reviewing and carrying out improvement and development activities to ensure that less manual intervention is required, this has to fit within agreed processes and being adaptable across the whole business with the aim of being the best and most innovative in delivery of these services

OPERATIONS EXECUTIVE ESSENTIALS:


  • Minimum 12 months experience in an admin role
  • Project coordination experience ideal
  • Experience supporting a sales or business development team would be preferred
  • Excellent attention to detail and communication skills
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