Trust Volunteer - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Clinic & Outpatient Volunteer Help improve patient experience by providing a friendly welcome to all patients and visitorsas the arrive at clinic.

Signpost patients to the self check in terminal and offer assistance if needed. Provide drinks and light refreshment to patients who are waiting to be seen. Run errands for staff as required.

Hospitality Volunteer The Hospitality Volunteer role has been revised during the Covid pandemic to be flexible andresponsive to the Trusts ongoing needs during the pandemic.

You may be based in a main foyer, ona reception area or in an outpatient clinic. Providing a friendly welcome to all patients and visitors on arrival at the Trust - escortpatients/visitors to their destination. Supporting visitors with PPE asking them to wear a mask, gel their hands and follow socialdistancing guidelines.

Replenishing Trust PPE stations. Preparing care packages to support patients with additional toiletries, night clothes andbedside activities.

Completing Patient Experience Questionnaires Patient and Staff Experience Volunteer Improve patient experience by spending time listening to patients and chatting.

Support the hospital in obtaining feedback from patients and their families on their experienceas either an in-patient or outpatient.

Collect feedback using handheld electronic devices such as Ipads or using paper basedsurveys. Assist those patients who need extra support to complete surveys or questionnaires.