Customer Experience Agent - Glasgow, United Kingdom - Abellio UK

Abellio UK

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

£21,305

Customer Experience Agent
A fantastic opportunity is now available to join our Customer Experience Team at Solvd. in the centre of Glasgow. Our team provide several services including Customer Experience, Finance and Payroll. Solvd. is a vibrant, friendly office, where our people are committed to delivering the best experience for our customers.

We offer a competitive salary and great benefits. Our people are our greatest strength and live by our values of Dependable, Proactive, Agile & Inclusive, so come and join our team

The Role

You should have:

Effective communication skills, written and verbal.
An enthusiastic, selfmotivated, and outgoing nature.
Computer literacy skills.
Proactive problemsolving skills.
Ability to understand and resolve customer enquiries in a time sensitive manner.
A positive, resilient, assertive, and professional nature.
The ability to be flexible and stay calm under pressure.
Strong time management skills to meet deadlines.
Ability to work within a team setting with adaptable and interpersonal skills.

What you will get:

- £21,305 pro rata