Customer Experience Administrator - Peterborough, United Kingdom - City College Peterborough
Description
Join a company that has employee perks that make a difference.Discounted gym membership, employee assistance programme for your well-being, Kaarpe benefits offering discounts on 100s of products and flexible working options available, including working from home.
Position:
Customer Service Assistant
Pay Grade 5 Scale Points 5-7: £23,500 - £24,294
Full-time: 37 hours per week
Are you ready to step into a dynamic role where your customer service skills shine? We're on the lookout for a Customer Experience Administrator to join our dedicated team at City College Peterborough.
Your Key Skills:
Strong interpersonal and customer service skills to engage effectively with learners and partners.
Excellent written and verbal communication skills, including a flair for professional telephone etiquette.
Forward-thinking mindset, identifying innovative ways to drive success and development.
Responsibilities That Make an Impact:
Uphold the quality standards set by our funders and the organisation (don't worry, we'll provide training).
Work seamlessly within a small team of dedicated professionals, supporting the manager in daily duties.
City College Peterborough is committed to Equality and Diversity and to ensuring the safeguarding of learners and carries out appropriate checks to ensure the suitability of staff working with children, young people, and vulnerable adults.
Tel:
Application Deadline: 12th February 2024
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