E-rostering Assistant - London, United Kingdom - Chelsea and Westminster Hospital NHS Foundation Trust

Chelsea and Westminster Hospital NHS Foundation Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide technical expertise to resolve queries in a timely manner to ensure there are no disruptions to the system To resolve technical and process queries regarding HealthRoster To provide innovative ways in which the system rules may be utilised to improve efficiency, cost savings and safety Creation of new starters, templates and patterns with HealthRoster as required Responsible for creating and maintaining user accounts and system passwords, in line with Trust policies Ensure that the Trust e-Rostering Policy is applied consistently by all departments and escalating any issues Responsible for providing a high level of customer service to all end users To be the first line support for enquiries relating to the rostering system made by email or by phone Responsible for maintaining high data quality and confidentiality standards within the system