Dockmaster - Lymington, United Kingdom - Berthon Boat Company Ltd

Berthon Boat Company Ltd

Verified Company

Lymington, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

DOCKMASTER

Berthon has an immediate vacancy for a full-time Dockmaster to supplement our existing experienced team in a busy, friendly and customer focused marina office.

Main Duties and responsibilities:

Taking / Recording bookings of visiting vessels.
Planning and allocating appropriate berths
Collecting a range of payments
Holding and issuing keys
Assisting owners and visitors with yacht movements, including with the company work boat and line handling.
Carrying out a range of marina checks, including daily, weekly and monthly checks.
Ensuring the safety of clients, staff and visitors on the marina
Operation of CCTV
Retailing fuel and oil using correct and safe procedures, adhering to all regulations
Ensuring all facilities remain in serviceable condition e.g. washrooms, laundry, car park barriers
Help maintain the facilities, pontoons, water, and the marina site in order to provide a high standard of cleanliness and appearance. Carry out pressure washing as required during the winter months.
Liaising with other inhouse departments concerning boat movements
Event support where required
Carry out all other duties required for the smooth running of the marina and to provide every customer the highest level of service.

The following attributes are essential for this role:

Have a can do attitude.
Computer literacy using a variety of software including Eharbours and Epicor (ERP system)
Excellent verbal and written communication skills, confident and personable with a good telephone manner
Excellent levels of customer service
Flexible approach for integration into a shift rota system including evening, weekend and public holiday shift patterns
Knowledge of the leisure marine industry
Excellent attention to detail, accuracy and recording capabilities
Ability to prioritise tasks and organise self and juniors in a fast moving environment

The following attributes are desirable for this role:

Basic, sales and marketing awareness
Understanding of utility suppliers
Practical skills to carry out basic maintenance tasks

Qualifications in first aid, health & safety, power boating and sailing are all desirable but not essential. Formal training in these areas will be provided following a successful probationary period.

Salary:
£18,000.00-£26,000.00 per year

Benefits: