Contact Centre Executive - Droitwich, United Kingdom - Redwood Search
Description
Our client is looking for a part time, weekend Contact Centre Executive to join their growing team based in Droitwich.
This is an exciting time to join a reputable company who have been operating for over 25 years.Shifts:
- Saturday 09:30 16:30
- Sunday 09:30 14:00
The role:
- Handle and resolve customer enquiries
- Arrange appointments efficiently
- Ensure the customer is always given updates
- Accurately record all details and information
- Ring through new leads on a daily basis and convert them into appointments
- Provide outstanding customer service at all times
- B2C call centre experience is preferred
- Target driven and selfmotivated
- Experience achieving targets
- Strong focus on empathy and integrity
- Excellent telephone manner and computer skills
Benefits:
- Company events
- Company pension
- Onsite parking
- Referral programme
- Wellness programme
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