Administrator (Deposits) - Norwich, United Kingdom - William H Brown

William H Brown
William H Brown
Verified Company
Norwich, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

We're looking for a highly motivated
Administrator (LSC - Deposits) to complement our fantastic team in our
LCS (
Lettings Support Centre) in Norwich, Norfolk.

The main purpose of your role as
Administrator (LSC - Deposits) is to provide deposit
negotiation,
support services and
administration to
branches,
landlords and
tenants.


What's in it for you?

  • Up to
    £18,600 (depending on experience)
  • Industry leading
    training and development:

  • Support in training towards
    ARLA

  • NFOPP
    qualifications (additional
    £1000 once qualified)
  • Demonstrable
    career ladder
  • Opportunities for
    progression:
-
Collaborative,
rewarding and
fun environment

  • Team
    incentives

Key responsibilities of an Administrator (LSC - Deposits)
-
Liaising with landlords, tenants, branch staff and client accounting

  • To ensure the
    smooth transition throughout the deposit process
-
Advising and
obtaining instructions from landlords and tenants at the end of the tenancy
-
Administering Tenancy Deposit Scheme referrals

  • Draw up
    schedule of costs based on checkout report.
-
Mediate and
negotiate between the parties regarding the disposal of the deposit.

  • Ensure that relevant
    payments are
    instructed promptly and properly regarding contractors, deposits

Essential skills and experience required to be a successful Administrator (LSC - Deposits)

  • Outstanding
    customer service skills
  • Solid
    administration skills
  • Ability to work to
    deadlines and to
    strict standards:

  • Organised and able to
    prioritise workload in a
    faced paced environment:
-
Resilient,
positive,
numerate,
analytical and
detail oriented:

  • Solid
    influencing skills and ability to
    negotiate with third parties
-
Confident verbal communicator backed up with
excellent letter writing skills:

Desirable skills:
Residential Lettings, Estate Agency, Property Management, Contracts, Claims, Mediation


Sequence is an award-winning national
estate agency network comprising over 320 branches trading under 13 well-known, historical, local names. Sequence offers
residential sales,
lettings,
mortgage, and
land and
new homes services, and is also the UK's largest
residential property auctioneer. It is part of
Connells Group - one of the largest and most successful
estate
agency and
property
service providers in the country - Connells offers a range of services including
residential sales,
lettings and
mortgages. It is also one of the country's largest sellers of new homes, and is committed to delivering the highest levels of
customer service.

Our existing
Customer Service Advisor team comes from a diverse range of backgrounds including
Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors


Following the acquisition of Countrywide earlier this year, we are now the largest and most profitable property services provider in the UK with more than 1,200 branches and 15,000 staff nationwide.

Our confidence in the market and drive for further growth means that Connells Group can offer a stable and progressive setting for all staff.

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